Job Description:
The Administration Clerk will be required to work as a member of a dynamic front line team in a highly stressful and exceptionally high volume environment, focusing on exceptional frontline customer service whilst guiding the patient through the full pre-admission function relating to both Private and all Medical Aid Services taking into account a multitude of medical and surgical procedures.
Job Requirements:
• Matric/Grade 12
• Computer literacy on Microsoft Word, Excel, Email and Internet is a pre-requisite
• Excellent Telephone Etiquette
• Maintain administrative records to the system and report statistics when required.
• General administration duties.
• Previous experience in a hospital environment would be advantageous
• Computer literacy on Microsoft Word, Excel, Email and Internet is a pre-requisite
• Knowledge of Medical Aids
Responsibilities:
• Meeting and greeting visitors, and directing them to their meeting or appointment.
• Ability to co-ordinate Sessional Suites rooms, patients and doctors.
• Act as a liaison between doctors and hospital management within the new medical centre
• Good interpersonal skills
• Able to build good relations between staff, doctors, management and other service providers
• Be computer literate
• Ability to work well under pressure and to maintain effectiveness during changing conditions
• The ability to work effectively and co-operatively with others by establishing and maintaining good working relationships.
• Displaying a good customer- focus by developing and sustaining productive customer relationships
• The ability to prioritise by managing time and resources to ensure that work is completed effectively
• Ability to produce work of a high quality standard by accurately checking processes and tasks
• Maintaining a satisfactory level of technical and professional skill or knowledge by keeping abreast of current development and trends in the medical related field impacting on the post
• Ability to set high standards of performance for self and others to ensure the successful completion of assignments or tasks
• Ability to communicate well at all levels (both written and verbal)
• Performs general administration
• Attends to patients / customers / visitors both telephonically and in person
• The ability to multi task and work at a fast pace.
• Attend to all patients, customers and visitors needs within the professional and legislative boundaries provided.
• Responsible for the preparation of the reception area for each working day, and have all front desk activities fully operation at the start of business hours.
• Assist patients to accurately complete appropriate forms and documents required for hospital admissions.
• Capture admission and discharge information of patients in a professional, friendly and timeous manner, focusing on patient and visitor’s needs.
• Risk profiling clients for affordability in line with the National Credit Act and requirements.
• Identify financial risks pro-actively and communicate these to the patient and internal risk chain as per protocol
• Collect payments according to protocols and prepare financial registers daily, accountable for receipting functions as per policy.
• Handle and manage the continuous flow of information between doctor’s rooms, patient, medical schemes, MHC’s and other service providers.
• Maintain administrative records to the system and report statistics when required.
• General administration duties as will be required from time to time.
To apply, please send your updated CV to apply@medipath.co.za
Please be advised that you will be contacted by Medipath Healthcare Recruitment within 14 days should we wish to proceed with your application. Similarly, if you are not contacted by Medipath Healthcare Recruitment, please accept your application as unsuccessful. Your CV will automatically be added to our database and we could be contacting you should a suitable position arise.
The Administration Clerk will be required to work as a member of a dynamic front line team in a highly stressful and exceptionally high volume environment, focusing on exceptional frontline customer service whilst guiding the patient through the full pre-admission function relating to both Private and all Medical Aid Services taking into account a multitude of medical and surgical procedures.
Job Requirements:
• Matric/Grade 12
• Computer literacy on Microsoft Word, Excel, Email and Internet is a pre-requisite
• Excellent Telephone Etiquette
• Maintain administrative records to the system and report statistics when required.
• General administration duties.
• Previous experience in a hospital environment would be advantageous
• Computer literacy on Microsoft Word, Excel, Email and Internet is a pre-requisite
• Knowledge of Medical Aids
Responsibilities:
• Meeting and greeting visitors, and directing them to their meeting or appointment.
• Ability to co-ordinate Sessional Suites rooms, patients and doctors.
• Act as a liaison between doctors and hospital management within the new medical centre
• Good interpersonal skills
• Able to build good relations between staff, doctors, management and other service providers
• Be computer literate
• Ability to work well under pressure and to maintain effectiveness during changing conditions
• The ability to work effectively and co-operatively with others by establishing and maintaining good working relationships.
• Displaying a good customer- focus by developing and sustaining productive customer relationships
• The ability to prioritise by managing time and resources to ensure that work is completed effectively
• Ability to produce work of a high quality standard by accurately checking processes and tasks
• Maintaining a satisfactory level of technical and professional skill or knowledge by keeping abreast of current development and trends in the medical related field impacting on the post
• Ability to set high standards of performance for self and others to ensure the successful completion of assignments or tasks
• Ability to communicate well at all levels (both written and verbal)
• Performs general administration
• Attends to patients / customers / visitors both telephonically and in person
• The ability to multi task and work at a fast pace.
• Attend to all patients, customers and visitors needs within the professional and legislative boundaries provided.
• Responsible for the preparation of the reception area for each working day, and have all front desk activities fully operation at the start of business hours.
• Assist patients to accurately complete appropriate forms and documents required for hospital admissions.
• Capture admission and discharge information of patients in a professional, friendly and timeous manner, focusing on patient and visitor’s needs.
• Risk profiling clients for affordability in line with the National Credit Act and requirements.
• Identify financial risks pro-actively and communicate these to the patient and internal risk chain as per protocol
• Collect payments according to protocols and prepare financial registers daily, accountable for receipting functions as per policy.
• Handle and manage the continuous flow of information between doctor’s rooms, patient, medical schemes, MHC’s and other service providers.
• Maintain administrative records to the system and report statistics when required.
• General administration duties as will be required from time to time.
To apply, please send your updated CV to apply@medipath.co.za
Please be advised that you will be contacted by Medipath Healthcare Recruitment within 14 days should we wish to proceed with your application. Similarly, if you are not contacted by Medipath Healthcare Recruitment, please accept your application as unsuccessful. Your CV will automatically be added to our database and we could be contacting you should a suitable position arise.
